In a significant policy shift, Tata-owned Air India has introduced new regulations for its in-flight meal services, requiring all passengers to pre-book their meals before boarding.
This update is part of Air India’s restructuring efforts following the merger with Vistara, aimed at streamlining operations and improving catering efficiency.
The airline has specified that halal-certified meals will now be exclusively available to Muslim passengers who request the 'Muslim Meal' (MOML) option during pre-booking. These meals will come with a halal certificate to assure authenticity.
However, general meal options will not have halal certification unless they are designated as MOML.
Air India’s internal circular outlined that MOML-designated meals will be categorized under special meals, ensuring that halal-certified meals are offered only to passengers who pre-book this option.
This change allows the airline to tailor its offerings based on specific passenger demands.
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Despite the policy change, Air India will continue to provide halal-certified meals on flights to specific destinations.
Routes to and from Saudi Arabia, including Jeddah, Dammam, Riyadh, and Medina, as well as flights associated with the Hajj pilgrimage, will serve only halal meals, ensuring compliance with local standards and passenger expectations.
Source: indiatoday.in