IQNA

Smart Facility Management Apps to Upgrade Service Levels at Mecca, Medina Mosques

19:06 - January 19, 2025
News ID: 3491519
IQNA – Smart facility management apps and high-tech sensors are going to be used to upgrade service levels at the Grand Mosque in Mecca and the Prophet’s Mosque in Medina, an official said.

Grand Mosque in Mecca

 

The Grand Mosque, Islam’s holiest place, has 11 main and backup sources of electricity supply, and there has been no need to use any of the external backup stations over the past 40 years, a Saudi official has said.

Ghazi Al Shahrani, the CEO of the General Authority for Care of the Two Holy Mosques, added at a recent forum in the Saudi port city of Jeddah focusing on the annual Islamic pilgrimage Hajj that the Grand Mosque is unique from other sites because it is the largest facility in the world, the most active around the clock and year-round, and the most visited in the world.

“This makes the issue of sustainability inevitable and fateful for us,” the official added at a panel session entitled “Sustainability and Quality of Facilities and Services in the Two Holy Mosques” held as part of the Hajj Conference and Exhibition last week.

According to him, the state agency in charge of Islam’s two holiest mosques is currently working with partners to adopt smart facility management apps and high-tech sensors to upgrade service levels, and adopt the “comprehensive access” concept to give the physically challenged people an easy access to integrated services.

Millions of Muslims from all over the world flock to the Grand Mosque to perform Hajj and Umrah or minor pilgrimage.

Hajj, one of Islam’s obligatory duties, requires Muslims who are physically and financially capable to perform it at least once in their lifetime.

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Around 1.8 million pilgrims, including 1.6 million from abroad, performed the Hajj rites in and around Mecca last year. Preparations are in full swing for the upcoming Hajj season.

 

Source: GNews

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