She was about to start working as a rest home caregiver. The couple wanted to have a baby.
Then a gunman killed 51 worshippers at two Christchurch mosques and injured dozens more. He shot Akhter in the chest and abdomen as she fled the Al Noor Masjid. She is one of the most seriously injured victims from the terror attack.
After multiple operations, she is the only injured mosque victim still in hospital.
Akhter remained unconscious for two weeks after the attack. When she woke, her husband broke the news: she would not walk again.
When Stuff visited, Akhter looked as though she was being swallowed by the cushions on her hospital bed. Paralyzed from the chest down, she could only move her head and arms and struggled to find a comfortable position to talk.
"I don't understand my body anymore. If you cut my leg, I don't feel it. I don't know how to go on about my life."
The bullets damaged her kidneys, liver and lungs. She could not keep food down for weeks after she regained consciousness. Her eating has become better, but her stomach and backside burn so much at night that she cannot sleep until about 4am.
"Every night I cry and shout. The nurses come and hold my hand and they cry too."
Mashud has been at her bedside trying to soothe her distress and bringing her home-cooked meals every day. Because of this, and the anxiety he suffers post-attack, he has been unable to return to his taxi driving and welding jobs.
Akhter does not qualify for ACC wage cover as she had not started her job at the time of the attack.
When she is discharged from hospital in three to four months, she will need a wheelchair-accessible home with extra space to store rehabilitation equipment. A New Zealand Ministry of Social Development case worker will help with that, but she is worried about having to move homes repeatedly, and wonders how they will pay the rent long term. A friend has created a Givealittle page for the couple.
She and Mashud have received money from Victim Support, are on the benefit, and ACC is covering treatment costs, but they worry about making ends meet in the months and years to come.
Akhter's sister, Nahida Akhter, brother Shamim Mia, and Mashud's brother, Rubel Mia, came from Bangladesh to support them. Their visitor visas will expire in October, but the couple is desperate for them to stay long-term.
Nahida cooks meals for the whole family in the morning and sits by Akhter's side at hospital the rest of the day. Shamim and Rubel Mia are providing emotional support and looking for a job so they can financially support the couple and their family in Bangladesh.
Akhter's mother is recovering from a heart attack she suffered after she learned of the shooting and Mashud's father, who has diabetes, needs surgery.
The siblings do not qualify for the special category visa the Government created to allow mosque victims and their immediate family members to become permanent residents because they were not in New Zealand on March 15. It is unclear whether they qualify for any other visa.
When Prince William visited her and other injured survivors in April, he held her hand and five times promised he would give her "every help possible", she said. Despite the pain and anxiety, she smiled that day. The prince gave her hope, which added to the Government's pledge to support mosque victims. But a month on from the prince's visit, she says the hope has faded.
Immigration New Zealand assistant general manager Peter Elms said people who did not live in New Zealand at the time who do not qualify for the special category visa could apply under any of the usual immigration visa categories.
Prince William's media staff did not respond to a request for comment. Instead, New Zealand's Department of the Prime Minister and Cabinet contacted Stuff on his behalf. Communications director Catherine Delore said the Duke of Cambridge's visit was to pay tribute to those affected and to show support to the local and national community.
"Support for the victims is appropriately a matter for government agencies here, who are addressing their needs and concerns."